1. Bush Blaze (“the Company”) is located at 54 Bartlett Street Caerphilly CF83 1JT with its website at ‘’ (“the Website”).



  1. Thank you for shopping at the Company.


  1. If you are not entirely satisfied with your purchase and/or services as the case may be, we are here to help.



  1. You have 14 calendar days to return an item from the date you received it.


  1. You must inform the company prior to returning any product or goods at The return should commence only once the return has been authorised.


  1. If the item includes any accessories and/or free gifts you are obliged to return the same to us. Any decision in respect of a refund is made at the sole discretion of the Company and such decision once made by the Company shall be final.


  1. To be eligible for a return, your item (including accessories and/or free gifts) must be unused and in the same condition that you received it.


  1. Your item (including accessories and/or free gifts) must be in the original packaging.


  1. Your item needs to have the receipt or proof of purchase.


  1. For the avoidance of doubt, any products purchased with the Company’s credit (which are assessable from time to time) are not eligible for refunds. Subject to the discretion of the Company, the Company’s store credit will only be re-issued if the products sold to the Customer is found to be with manufacturing defects and cannot be reasonably repaired.



  1. Once we receive your item, the Company will inspect it and notify you that we have received your returned item. The Company will immediately notify you on the status of your refund after inspecting the item.


  1. If your return is approved, the Company will initiate a refund to your credit card (or original method of payment).


  1. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.



  1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


  1. If you receive a refund, the costs of return shipping will be deducted from your refund if applicable.



  1. If you have any questions on how to return your item to us, contact us at


Effective as of 30/10/2017